Privacy Policy | Last updated: May 16, 2026
Obsidian Executive Services LLC, doing business as Obsidian Black Car, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.
Who We Are
Obsidian Black Car provides luxury chauffeured SUV transportation services, including airport transfers, resort and hotel transportation, executive travel, hourly service, private aviation and fixed-base operator transportation, dinner transportation, event transportation, and related transportation coordination.
Website: obsidianexecutiveservices.com
Email: info@obsidianexecutiveservices.com
Information We Collect
When you submit a ride request or contact form, we may collect the information you choose to provide, including:
Name
Email address
Phone number
Preferred contact method
Service type requested
Pickup date and pickup time
Pickup location
Drop-off location
Number of passengers
Luggage count
Flight number and airline, if applicable
Return trip request information
Special requests, notes, timing details, accessibility needs, or other information you choose to include
We may also collect basic website and technical information, such as browser type, device information, general usage information, and information needed to keep the website secure and functioning properly.
How We Use Your Information
We use the information you provide to:
Respond to your inquiry
Review and coordinate ride requests
Provide quotes, confirmations, and service-related communication
Plan pickup, drop-off, timing, luggage, and passenger details
Communicate by your preferred contact method when practical
Improve our website, communication, and customer service
Maintain business records
Protect the security and proper operation of our website
Comply with applicable legal, insurance, tax, or business obligations
We do not sell your personal information.
Accessibility and Special Requests
If you choose to provide accessibility needs, mobility details, or special service requests, we use that information only to help coordinate your transportation experience and provide appropriate service. Please do not include sensitive information unless it is necessary for us to understand and respond to your request.
Sharing Your Information
We may share information only when reasonably necessary to operate our business, provide transportation services, or comply with legal obligations. This may include sharing information with:
Website hosting and technology providers
Email, form, and communication service providers
Booking, scheduling, payment, or business operations tools we use
Insurance, legal, tax, or compliance professionals when necessary
Law enforcement, regulators, or other parties if required by law or necessary to protect safety, rights, or property
We do not sell customer information to third parties.
Email and Text Communication
By submitting a form or contacting us, you authorize us to respond using the contact information you provide. This may include email, phone, or text message communication related to your inquiry or requested service. Standard message and data rates may apply for text messages.
Cookies and Website Tools
Our website may use cookies or similar technologies to support basic website functionality, security, accessibility features, form performance, and user experience. You can usually adjust cookie settings through your browser.
Data Retention
We keep inquiry and service-related information for as long as reasonably necessary to respond to requests, provide service, maintain business records, resolve disputes, comply with legal or tax obligations, and operate our business.
Security
We take reasonable steps to protect the information submitted through our website. However, no website, email system, or internet transmission is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to request that we review, update, or delete personal information you have provided, subject to any legal, tax, insurance, safety, or business recordkeeping obligations that may require us to retain certain information.
To make a privacy-related request, contact us at:
info@obsidianexecutiveservices.com
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
